Frequently Asked Questions

  • Why use a water purification system?

    Water purification systems provide a healthy and environmentally sustainable water drinking alternative to drinking tap or bottled water. Tap water comes from nearby reservoirs and is then filtered and cleaned at local water treatment plants. Reservoirs are often full of bacteria and pathogens that can make their way into local water systems. Only a certain percentage of bacteria can be completely eliminated at water treatment plants. The same can be said for store-bought bottled water. Residential water purification systems are an effective solution to ensuring clean and sustainable drinking water for your family to help reduce your household’s waste output.

  • What is reverse osmosis?

    Reverse osmosis, which is commonly referred to as RO, is the process of filtering water through semi-permeable close-knit membranes to remove ions and other unwanted particulates using a highly pressurized system. Large particulates are blocked from passing through the small holes or pores of the membrane. Using an advanced reverse osmosis water filter for your home results in clean and fresh drinking water at all times.

  • Does your system waste a lot of water?

    No. Our water purification systems are designed to enhance your at-home water usage experience without increasing your water consumption. Water conservation and usage efficiency is always top of mind at Lakehead Water & Air. We carry a wide selection of water filter systems for the home that are specifically engineered to advance water conservation initiatives in communities across Ontario. While some water usage is necessary to operate our filters, we’ve managed to create a uniquely efficient and sustainable water filtration system that’s engineered to remove particulate matter, dissolved solids, contaminants, and other elements without exorbitantly increasing your water usage.

    You can even connect our 7-stage water filtration system directly to your refrigerator, coffee maker, or ice maker for optimal efficiency.

  • What is hard water?

    Hard water is water that has an extremely high mineral content, particularly dissolved calcium and magnesium. It’s characterized by its cloudiness and the residue it leaves behind on various surfaces in your home including glassware, dishware, metal, and even drywall. Hard water is the result of your local water supply coming in contact with chalk, gypsum, or limestone deposits in your area. These elements all contain large amounts of calcium and magnesium that can get into your drinking water and wreak havoc on the piping systems throughout your home.

  • Why do I need a water softener?

    Installing a water softener is an entirely personal choice. While hard water isn’t necessarily unsafe to drink, it can damage the piping systems throughout your home. Hard water contains a high mineral content, specifically calcium and magnesium solid deposits. These deposits can become trapped in your water pipes and water-based appliances and cause blockages, which minimizes the efficiency of your home’s water fixtures and appliances. During the winter months, water that becomes trapped in the pipes will eventually freeze and could cause the pipes to burst. Fixing or replacing burst pipes in your home is extremely expensive and completely avoidable if you control the mineral content in your home’s water system.

  • What is alkaline water and where can I buy it?

    Alkaline water is water that has a pH level of about 8 or 9, which makes it slightly more acidic than regular water. Regular water has a pH level of 7, which makes it neutral. Alkaline water has some great health benefits. Because it regulates your body’s pH level, some health experts believe that drinking alkaline water regularly can help prevent certain chronic health conditions and illnesses. You can buy alkaline water from certain online and brick-and-mortar retailers or you can install an alkaline water filter system for your home from Lakehead Water & Air.

For anymore questions, feel free to contact us!